{"id":8639,"date":"2021-12-27T17:32:53","date_gmt":"2021-12-27T17:32:53","guid":{"rendered":"https:\/\/www.bbrown.com\/case-study\/training-and-feedback-program-lead-to-production-increase\/"},"modified":"2021-12-27T17:32:53","modified_gmt":"2021-12-27T17:32:53","slug":"training-and-feedback-program-lead-to-production-increase","status":"publish","type":"case_study","link":"https:\/\/bbrown.com\/ca\/case-study\/training-and-feedback-program-lead-to-production-increase\/","title":{"rendered":"Training and Feedback Program Lead to Production Increase"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_style=&#8221;page-hero&#8221; full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column]\n\t<div class=\"hero hero--wrap    \">\n\n\t\t<div class=\"hero--background-image hero--background-image-blur\">\n\t\t\t<div class=\"hero--overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"hero-background\" style=\"background: url(https:\/\/bbrown.com\/wp-content\/uploads\/2021\/12\/WarehousingDistribution_WebsiteGraphic.jpg) center center no-repeat; background-size: cover;\"><\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"hero--container\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"hero--inner width-100\">\n\n\t\t\t\t\t\n  <div class='content-heading  100%  '>\n    <p class='text-white subheading'>Warehouse and Distribution Case Study<\/p>\n    <h1 class='text-white    '>\n      Training and Feedback Program Lead to Production Increase\n    <\/h1>\n\t\n  <\/div>\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\t\n[\/vc_column][\/vc_row][vc_row row_padding_bottom=&#8221;pb-2&#8243; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;791&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h2 class='text-brand-dark-blue    h2'>\n      The Request\n    <\/h2>\n\t\n  <\/div>[vc_column_text]<\/p>\n<h3>Find a solution to help lower the consistently high numbers of strain injuries.<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-1&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221;][vc_column][vc_column_text]<\/p>\n<h4><strong>Company Profile<\/strong><\/h4>\n<p><strong>Industry: Warehousing and Distribution<\/strong><\/p>\n<p>A large warehousing and distribution company faced consistently high numbers of strain injuries associated with product receiving, storage and distribution activities. The customer was searching for a solution to protect workers from these injuries and reached out to Brown &amp; Brown for our help in finding a solution.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_bottom=&#8221;pb-2&#8243; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221; css=&#8221;.vc_custom_1638896243466{background-color: #eaeaec !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;794&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h2 class='text-brand-dark-blue    h2'>\n      The Solution\n    <\/h2>\n\t\n  <\/div>[vc_column_text]<\/p>\n<h3>Developed department-specific training and materials to address exposures and challenges.<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-1&#8243; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1638896256859{background-color: #eaeaec !important;}&#8221;][vc_column][vc_column_text]To identify the source(s) of the strain injuries, the Brown &amp; Brown Risk Control team interviewed associates and observed receiving, palletizing, pick line, truck loading and customer delivery activities. During this monitoring, the team captured examples of safe and unsafe lifting and handling practices and techniques.<\/p>\n<p>These examples were then incorporated into training materials designed to address each department\u2019s particular exposures and challenges. The department-specific materials are now used to train associates annually through interactive sessions involving live demonstrations within actual and simulated work environments.<\/p>\n<p>After completing the training, associates participate in a self-observation process to rate their performance on the use of the techniques and practices covered in training. Associates responded favorably to this self-feedback approach, indicating that the observations are a \u201cgood reminder\u201d and help to \u201creinforce safe practices.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_bottom=&#8221;pb-2&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;792&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h2 class='text-brand-dark-blue    h2'>\n      The Results\n    <\/h2>\n\t\n  <\/div>[vc_column_text]<\/p>\n<h3>Experienced a 34 percent reduction in strain injuries and production distribution increased by 40 percent.<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-2&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text]Since implementing the new training and self-observation program, the warehousing and distribution customer experienced a <strong>34 percent reduction in strain injuries<\/strong> over a six-year period. During this same time period, <strong>product distribution increased by nearly 40 percent.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-2&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_single_image image=&#8221;1319&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-2&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_single_image image=&#8221;1423&#8243; img_size=&#8221;medium&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/bbrown.com\/wp-content\/uploads\/2021\/12\/Case-Study-\u2013-Warehousing-Distribution-\u2013-Brown-Brown.pdf&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    <p class='text-brand-blue subheading'>Ready to help minimize your risk and uncertainty?<\/p>\n    <h2 class='text-brand-dark-blue   text-bold h2'>\n      Contact us for more information.\n    <\/h2>\n\t\n  <\/div>\t<div class='wpb_content_element text-left btn-container'>\n\t\t\t\t\t<a class='btn btn-brand-green  '\n\t\t\t\thref='\/us\/contact' target='' data-toggle=''>\n\t\t\t\t<span class=\"btn-text-color--default\">Contact Us<\/span>\n\t\t\t<\/a>\n\t\t\t<\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-weight: bold; font-style: italic; font-size: 10.0pt; background: white;\">DISCLAIMER:<\/span><span style=\"font-style: italic; font-size: 11.0pt; background: white;\">\u00a0<\/span><span style=\"font-style: italic; font-size: 9.0pt; background: white;\">Brown &amp; Brown, Inc. and all its affiliates, do not provide legal, regulatory or tax guidance, or advice. If legal advice counsel or representation is needed, the services of a legal professional should be sought. The information in this document is intended to provide a general overview of the topics and services contained herein. Brown &amp; Brown, Inc. and all its affiliates, make no representation or warranty as to the accuracy or completeness of the document and undertakes no obligation to update or revise the document based upon new information or future changes.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A large warehousing and distributing company was searching for a solution to help protect their workers from injuries associated with product receiving, storage and distribution activities. See Brown &#038; Brown solution and their results.<\/p>\n","protected":false},"author":22,"featured_media":8640,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"service":[12],"industry":[45],"location":[17],"class_list":["post-8639","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Training and Feedback Program Lead to Production Increase - Brown &amp; Brown<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bbrown.com\/ca\/case-study\/training-and-feedback-program-lead-to-production-increase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Training and Feedback Program Lead to Production Increase\" \/>\n<meta property=\"og:description\" content=\"A large warehousing and distributing company was searching for a solution to help protect their workers from injuries associated with product receiving, storage and distribution activities. 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