Claims Reporting Simplified: From Initial Call to Closing a Claim

A Brown & Brown Event

Join us for an in-depth webinar tailored to help navigate the claims process. This session covers critical steps, from managing initial calls with claimants or employees to direct reporting with insurance companies, best practices in follow-up communication and effective strategies for closing claims—whether through settlement or determining no movement. Gain valuable insights to streamline your claims management and timely, accurate outcomes. Don’t miss this opportunity to strengthen your claims reporting knowledge! 

Agenda: 

  • Responding to Calls from Claimants or Employees 
  • Directly Reporting Claims to the Insurance Company 
  • Follow-Up Steps: Who to Contact and What to Communicate 
  • Closing Claims: Settlement Options vs. No Movement 
  • Q&A Session 

When

Thursday, November 21st, 2024

10:00 AM – 11:00 AM
Virtual

Gary Raia
Risk Manager, Brown & Brown

Gary Raia brings over 30 years of experience in the insurance industry, having worked with both insurance carriers and national brokers. He has held key positions on the buyer's (private) side in governmental, hospitality and construction sectors for multi-billion-dollar companies like Disney and Pike Electric, serving as Chief Risk Management Officer. 
 
Gary is well-versed in managing large fleets and diversified workforces, with a deep understanding of regional and national exposures, state laws and geographical challenges affecting insurance coverage. He holds a Bachelor of Science degree in Safety Management Systems and Industrial Engineering, along with the ARM designation from the Insurance Institute, showcasing his commitment to excellence in risk management.