Case Study
Securing Critical Infrastructure: Brown & Brown’s Advocacy After Transformer Failure
The Request
Help securing a new electrical transformer to replace one that failed in an unexpected electrical power surge.
Company Profile
Industry: Solar Energy
Revenue: $26.2 Million
Location: Stamford, CT
Brown & Brown is the broker for a large solar energy system developer, financier and operator. Two electrical transformers were slated for sale to an electricity utility when an unexpected electrical power surge caused one of the transformers to succumb to failure. The customer recommended the purchase of a readily available but more expensive transformer to limit future revenue loss and ensure a timely continuation of business. They requested help securing this new transformer, which is in high demand.
The Solution
The team uncovered the source of the fault, changing the coverage position regarding the transformer.
Despite initial setbacks, including a denied insurance claim citing electrical damage, the Global Energy & Climate Tech team at Brown & Brown advocated vigorously on behalf of the customer through transparent communication and examination of physical evidence.
Through careful inspection, it became the team’s understanding that the transformer faulted from electric damage to the electrostatic shield that is wound into the coil between HV and LV windings which reopened the file, changing the coverage position regarding the transformer.
The Results
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Secured Coverage
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Empowered the customer to facilitate the coverage evaluation process
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$480 million, encompassed both loss of income and property damage
By successfully determining the extent of the damage sustained, the Brown & Brown team ultimately secured coverage from the manufacturer for our customer and helped empower the customer with clear directives to facilitate the coverage evaluation process.
The resulting settlement, totaling an impressive $480 million, encompassed both loss of income and property damage, a great win for the customer.
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