DAYTONA BEACH, Fla., December 4, 2024 – Brown & Brown (NYSE: BRO) is excited to announce the promotion of Katie Palmer to national operations leader for the Retail segment’s personal insurance practice. In this role, Katie will help drive retention and revenue growth for the organization through impactful leadership, strategic planning and collaboration with team leaders across the country.

Katie will report to Caitlin Rascelles, national personal lines leader, to develop and implement best practices for service standards and optimize talent resources to improve the business’s overall operations.

“Katie’s long tenure with Brown & Brown has enabled her to build exceptionally strong relationships, internally with key stakeholders and externally with our customers,” said Caitlin. “These relationships will allow Katie to make an immediate impact in this newly created leadership position, and we are very excited for the future growth of the Retail personal lines business.”

Katie shared, “I am looking forward to this exciting opportunity. My goal is to work with our national carrier partners to help secure favorable terms for our customers while constantly evolving to find better solutions in an ever-changing marketplace.”

Katie has been a teammate at Brown & Brown since 2012. Before this promotion, she was a senior vice president and private client team leader, working with producers and service teams on business opportunities. She is based in Florida and works in the Brown & Brown Daytona Beach office. Katie is an active member of her community, sitting on multiple boards and being involved with local organizations.

About Us

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm, delivering risk management solutions to individuals and businesses since 1939. With approximately 16,000 teammates and approximately 500 locations worldwide, we are committed to providing innovative strategies to help protect what our customers value most. For more information or to find an office near you, please visit bbrown.com.

This press release may contain certain statements relating to future results, which are forward-looking statements, including those associated with the timing of the release of our fourth-quarter results. These statements are not historical facts but instead represent only the current belief of Brown & Brown, Inc. and its subsidiaries (collectively the “Company”) regarding future events, many of which, by their nature, are inherently uncertain and outside of the Company’s control. It is possible that actual events may differ from anticipated events contemplated by these forward-looking statements and that we may release our fourth-quarter results at a later date as a result. Further information concerning the Company and its business, including factors that potentially could materially affect the Company’s release of its financial results, is contained in the Company’s filings with the Securities and Exchange Commission. All forward-looking statements made herein are made only as of the date of this release, and the Company does not undertake any obligation to publicly update or correct any forward-looking statements to reflect events or circumstances that subsequently occur or of which the Company hereafter becomes aware.

Katie Palmer

National Operations Leader